One of the best modern comforts we enjoy is temperature-controlled homes. Our HVAC systems keep us warm in the winter and cool in the summer.
It’s easy to take this luxury for granted. However, if you’ve ever had your HVAC system stop working (or lived without one), you know how much of a blessing they are.
Therefore, when it comes time to hire an HVAC installation company for replacing or repairing your heating and cooling, you only want the best services. We’re here to help you find what you’re looking for. Keep reading for the top five questions you need to ask to find the best HVAC installers in the business.
1. Do You Have Any References?
One of the most important questions to ask an HVAC installer is whether or not they can provide any references from previous customers. You need to see what other home or business owners have to say about their HVAC services.
You can also check their website or Google their company name to find reviews. Most service-based companies post reviews publicly to help consumers make well-informed decisions.
Were they treated well? Did the HVAC company meet the customers’ needs?
2. Are You Insured?
Next, you need to make sure the company handling your HVAC installation is insured. Liability insurance is a must for service-based businesses. It covers the costs of any accidental damages caused by the contractors while working on or in your home.
If the HVAC company has employees (i.e. is not just an independent contractor), they should also carry worker’s compensation insurance. If the technician is injured while performing their duties, this insurance covers the cost of their medical bills, missed wages, and more.
3. What Certifications Do You and Your Technicians Have?
When looking for an “HVAC installer near me,” you need to make sure they’re completely certified to work in your home or business. HVAC certifications vary from state to state. Ensure they’re properly licensed to work in your area.
Additionally, ask about their experience. Do they have the know-how that comes with time on the job to diagnose and fix both common heating issues and unique problems?
4. Will You Give Me a Free Quote?
Before hiring any local companies for an HVAC system installation, get a free quote from the top competitors. Find out the cost to install an HVAC system by each company.
However, while the cheapest option may seem the most appealing, remember that you often get what you pay for. Use the other items in this article to weigh your options. For example, a super-cheap HVAC installer may not come well-recommended by other customers.
5. Do Your Services Come with a Customer Satisfaction Guarantee?
Next, when looking for HVAC installation services, ask about material warranties and workmanship guarantees. Does the company place customer satisfaction as a top priority? What happens if there’s a problem with the installation or any of its components?
Whether you’re getting an HVAC duct installation or are replacing your HVAC unit, you deserve the best services. If something goes wrong, you shouldn’t have to pay for it.
Looking for HVAC Installation Services?
If you’re in need of HVAC installation or maintenance, we can help. We’ve been in the heating and cooling business since 1981 and have learned a lot along the way.
Customer satisfaction is one of our top priorities, we’re not done until you’re happy with our work. Contact MEtFab Heating and Cooling today to schedule an appointment or talk to us about your needs.